digistorekh.com@gmail.com
Data Protection & Privacy

Privacy Policy

We are committed to safeguarding your personal data and ensuring transparent digital transactions.

Last updated: October 19, 2026

Terms of Service Privacy Policy Refund & Replacement Digital Delivery Legal Disclaimer Cookie Policy

SSL Encryption

All communications and checkouts are secured via modern HTTPS/TLS.

Safe Payments

We never store your personal bank PINs or private credentials.

No Data Selling

Your email and phone are never sold, rented, or traded to third parties.

User Rights

Full control to request access, correction, or deletion of your records.

1 Introduction & Scope

Welcome to DigiStoreKh ("we," "our," or "us"). We value your trust and are committed to protecting the privacy, confidentiality, and security of your personal data.

This Privacy Policy explains how we collect, process, store, and protect your personal information when you visit our website (https://digistorekh.com), interact with our services, purchase digital accounts or license keys, or contact our customer support.

2 Information We Collect

To fulfill your digital purchases and provide high-quality customer service, we collect the following categories of information:

Identity & Contact Data

Full name, email address, telephone/mobile number, and any message details submitted through our contact forms or checkout screens.

Transaction & Order Data

Order numbers, items purchased, quantities, pricing, payment timestamp, payment status (completed/pending), and assigned digital license records.

Payment Verification Metadata

KHQR transaction identifiers, currency, and bank settlement hashes. We never collect or hold your bank account passwords, debit/credit PINs, or private keys.

Technical & Log Data

IP address, browser type and version, operating system, temporary order session tokens, and access timestamps for fraud prevention.

3 How We Use Your Personal Information

We process your data strictly for legitimate business and transactional purposes:

  • Order Fulfillment & Delivery: Generating your instant order confirmation page, provisioning your account credentials or license keys, and sending backup delivery emails.
  • Customer Support & Warranty Claims: Verifying order eligibility, assisting with login setup, and issuing replacements under our Refund & Replacement Policy.
  • Fraud Prevention & Platform Security: Detecting unauthorized chargebacks, bot attacks, duplicate redemptions, and suspicious multi-account activity.
  • Legal & Financial Compliance: Maintaining accounting and transaction records as required by financial regulations.

4 Data Security & Safeguards

We implement rigorous organizational, technical, and physical safeguards to defend your personal information against unauthorized access, alteration, disclosure, or destruction:

  • All web traffic between your device and our servers is encrypted using Secure Sockets Layer / Transport Layer Security (SSL/TLS).
  • Order confirmation screens are protected by cryptographic session tokens that expire automatically after 24 hours.
  • Inventory databases containing accounts and license keys are restricted through strict least-privilege administrative access controls.

5 Data Retention Period

We retain order records and related customer identifiers for as long as necessary to satisfy product warranty obligations, allow customers to retrieve their past order details, and comply with tax and statutory accounting laws. When data is no longer needed, it is securely anonymized or permanently deleted.

6 Your Privacy Rights (GDPR & Global Standards)

Depending on your jurisdiction, you may have the following statutory privacy rights:

Right of Access: Request a copy of personal information we hold about you.
Right to Rectification: Request correction of inaccurate or incomplete details.
Right to Erasure: Request deletion of your personal data where legally permissible.
Right to Object: Object to processing of personal data for direct marketing.

To exercise any of these rights, please reach out to us at our contact email address below.

7 Cookies & Third-Party Integrations

We use session cookies to preserve your shopping experience and protect checkout continuity. For comprehensive details on the cookies we set and how you can manage them, please review our dedicated Cookie Policy.

Our website does not sell or distribute personal customer data to advertisers, data brokers, or marketing networks.

8 Privacy Questions & Contact Information

If you have questions, feedback, or data privacy requests concerning this Privacy Policy, please contact our Data Protection representative:

Privacy & Data Inquiries digistorekh.com@gmail.com
Telephone +855965708433
Office Address

Phnom Penh Capital City, Cambodia.